A lifeline in Wigan town centre: How DIAS supports those affected by domestic abuse

In Wigan, where many struggles remain hidden behind closed doors, one organisation has been quietly making a difference for decades.

 

Based in the heart of the town centre, DIAS Domestic Violence Centre has grown into a vital source of support for individuals and families across Wigan and Leigh. What began as part of social services has evolved into an independent charity, shaped by the needs of the community it serves.

 

Since moving to Rodney House on King Street in 1995 and becoming a registered charity in 1998, DIAS has continued to adapt to changing demands. Like many charities, it has faced ongoing funding challenges and relies heavily on the support of the public and local businesses to continue its work.

 

Today, the service offers far more than immediate help in times of crisis. Its confidential helpline, counselling services and welcoming drop in centres provide a safe and understanding space where people can talk openly and begin to rebuild their lives. Whether someone needs advice, emotional support or simply someone to listen, DIAS is there without judgement.

 

What sets the organisation apart is its work within the wider community. By delivering training sessions, DIAS helps friends, families, neighbours and workplaces recognise the signs of domestic abuse earlier, encouraging people to step in and offer support before situations escalate.

DIAS also reaches younger people. Across schools in the area, the charity provides therapeutic sessions for children aged 5 to 17 who have been affected by domestic abuse. These sessions give young people a safe space to process their experiences and begin to move forward.

 

In recent years, demand for the service has grown significantly. Since 2023, DIAS has received more than 19,000 helpline calls, supported thousands of clients and delivered thousands of counselling sessions. The need became even more clear during the Covid 19 pandemic, when many people were forced to remain in unsafe environments.

 

Behind the scenes, the charity is supported by a dedicated board of trustees, including chair Tim Smith, a Wigan born businessman whose family has owned the Rodney House building for generations. His connection to both the building and the town reflects the strong community roots that continue to shape DIAS today.

 

Despite its growth, the organisation is clear that its work is only part of a much bigger picture. Domestic abuse remains a widespread and often hidden issue across Wigan. Through its work, DIAS is helping to bring that reality into the open while offering support, understanding and hope to those who need it most.

 

As a charity, DIAS depends on the generosity of the local community. It is currently calling on supporters to take part in the Wigan 10K on 6 September, helping to raise both funds and awareness so the service can continue to reach those who need it.

 

For many across Wigan and Leigh, DIAS is more than just a service.

 

It is a lifeline, offering a way forward when it is needed most.

 

For more information and to find out how you can help, click here.

📧 Email us: hello@whatshappeninginwigan.co.uk

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